Service-Mate Work Order Software - A user friendly repair center software performing all back-office operations for your repair facility. From sales, purchase orders (P.O.'s), work orders (W.O.'s) to invoicing and tracking costs.
This software handles all equipment on warranty including consumer goods, computers, industrial tools, measurement tools, athletic electronics equipments, specialized products (dental equipments, medical equipments, etc.)
This robust work order software package will adapt to your business needs:
Repair management- Technician management
- Upkeep management
- Inventory management
- Point of Sales
Some popular service center features listed below:
Multi-user LAN- Full Windows funcitonality
- Full inventory control including preparing P.O.'s
- Parts list and standard item cost to prepare invoice / claim
- Labor cost input for invoice / claim
- W.O. to invoice or warranty claim form
- Job scheduling with priority coding
- To-do list and forcasting
- Customer activity reporting
- Archiving of closed orders and historical data
- Import / Export features
- A/R's & A/P's accounting interface with standard packages
- Basic reporting package
- LAN version operating with Windows 9x, 2000, ME, NT, XP
- Full in-house location tracking
- Loaner / temporary replacement inventory and tracking
- MS SQL or AS400 mode available
- Crystal report interface (SQL mode required)
- EDI
- WEB customer order entry / order tracing
- WEB employee access with customer interface
- Payroll interface / time clock
- Bar code scanning