10 key reasons for choosing Infosite over the competition:
- 1) Robust
- 6) Progressive
- 2) Comprehensive
- 7) Portable
- 3) Affordable
- 8) Complete
- 4) Quality Customer & Tech Support
- 9) Team
- 5) Adaptable/Customizable
- 10) P.A.C.T.
1) Robust
We have one of the most robust packages in the business, prepared to handle everything from simple transportation brokerage functionalities to full blown Intermodal and Freight Forwarding operations. We always say our products speak for themselves. We are often in the running with over 8 other providers/developers, and customers time and time again choose us over the competition. Comments such as more robust, user-friendly and customizable are reasons they say we win the contract. Our open line of communication with customers has helped us build our software to what it is today. We'd like to take this opportunity to thank them.
^Top^
2) Comprehensive
Drag and Drop dispatch, quick-filter of columns in tables & lists, user-defined fields, rapid export to Excel®, auto-fill fields, direct e-mail & faxing and Dynamic interface with accounting packages are all features which simplify your life and work processes. Creating packages that are straightforward to use is one of our main objectives.
^Top^
3) Affordable
We can safely say we have one of the most affordable packages in the industry. A lack of affordable software solutions is why we created Infosite. The price of a product is of obvious importance to consumers and in turn important to us. That's why we do everything possible, without compromising quality or service to ensure that our customers receive the best product at the best price. We do this by adhering to tight budgets and relying on customer satisfaction to help grow our business.
^Top^
4) Quality Customer & Tech Support
Quality customer care is of utmost importance to us and as you can tell from our testimonials page our customers satisfaction is a source of pride. We acknowledge that delivering high quality products and services to clients helps us retain customers and keeps us ahead of the competition. Regular phone calls and our online customer care Presidents' Club area help us address requests and recommendations as well as keep clients up-to-date with current versions and new solutions. We take great care to thank, appreciate and support the customers that support us.
^Top^
5) Adaptable/Customizable
Here at Infosite we often say "our software will adapt to the way you run your business, not change the way you run it." Tailoring it to your operations is as simple as ON or OFF. Switches allow you to open and close portions of the software. Modifying the look of invoices and altering processing rules is at your fingertips. If a Zip/Postal number is not important to you why be prompted to enter it? This is shelf software, at shelf price, adapting to your business and your needs.
^Top^
6) Progressive
Our ever-evolving software is constructed with users and industry in mind. We listen closely to both industry and customers requirements to adjust the software accordingly. If customer suggestions are applicable industry wide we make the changes free of charge and ensure their availability to all our current users. For example, industry changes in transportation such as increased intermodal activity have played a part in recent software advancements. Dispatch-Mate Intermodal is now available.
^Top^
7) Portable
Whether you are running on Windows 98, 2000, ME, NT, XP operating system and running on a IBM DB2 / AS 400 or MS-SQL database our software is accessible. This allows customers to grow with the knowledge that their software will easily adapt. Technical information can be found here.
^Top^
8) Complete
Dispatching, Fleet Maintenance, Warehousing and Custom work is always available in-house and always at a reasonable price. Our focus is on providing or interfacing with the finest industry software. Quality partners such an Cancom, PcMiler, ACCPAC, Simply Accounting, Quickbooks, Comdata and RapidLog just to name a few have helped in creating a package that interfaces with the best-of-breed out there. For more interface partners click here.
^Top^
9) T.E.A.M (together everybody achieves more)
Our teams experience and expertise assists us in best serving our clients. We hire only the best suited candidates for available positions and this experienced T.E.A.M. is fully dedicated to our corporate P.A.C.T. Our team prides themselves in being part of this well oiled machine that is driven by customer satisfaction and progressive solutions. This along will a great working environment contributes to our overall success in the industry. Thanks Team!
^Top^
10) P.A.C.T.
P.A.C.T. is what we stand by here at Infosite. It represents 4 keywords emphasized here as our corporate commitment trusted to ensure our success. It stands for Product, Affordability, Customer care and Team. More info on P.A.C.T. can be found here.
^Top^